At Chray Dusara, we believe that a well-informed user is a safer user. That’s why we provide comprehensive Training Services for all fire protection systems we install or maintain. Our goal is to ensure that building owners, facility managers, and on-site personnel fully understand the operation, functionality, and maintenance requirements of their fire safety systems.

Each training session is carefully tailored to the specific system deployed and is typically conducted upon system handover or during commissioning of a new installation. These sessions are essential for ensuring that your team is confident and capable in managing your fire protection infrastructure effectively.

What Our Training Covers:

• System Architecture Overview
  A guided walkthrough of the fire protection system design, layout, and key components—including detectors, control panels, suppression units, alarms, and emergency interfaces.
• Basic Operation & User Interface
  Instruction on how to interact with the system on a day-to-day basis, including arming/disarming, system resets, and understanding status indicators.
• Troubleshooting & Error Identification
  Practical guidance on identifying common issues, interpreting error codes or alarm signals, and performing basic troubleshooting steps before escalation.
• Maintenance Awareness
  Training on what regular maintenance is required, how to recognize signs of wear or malfunction, and when to contact Chray Dusara for support.
• Emergency Procedures
  An overview of recommended actions in the event of system activation, false alarms, or technical faults—aligned with your site’s fire safety protocols.
• Documentation & Compliance Support
  Providing relevant user manuals, maintenance schedules, and training certificates to support regulatory compliance and safety audits.